Elated

Elated

Never Miss Another Customer Lead. Ever.

The Auto Shop AI Receptionist

Always Available, Always Booking, Always Selling

Or Call435-280-4881

The Daily Challenge

Missed Calls,
Stressed Teams,
Empty Bays.

Auto shops face a non-stop balancing act – servicing vehicles, helping in-store customers, and capturing every business opportunity.

Your goal is a busy team and ringing phones, but every missed call is a customer you'll never see again.

Who To Help First?

Your team is stuck choosing between helping customers in store or answering the phone – either way, someone waits.

Expertise Wasted

Instead of keeping jobs moving, your team is stuck answering calls and handling admin work – time better spent for hands-on service.

Shop Closed? Business Stops

35% of bookings happen after hours - if no one picks up, those customers call the next shop.

Leads Lost in the Shuffle

A tire inquiry, a price check - callback opportunities get lost when your team is overloaded.

Missed Calls =
Missed Business

"68% of callers who don't reach a business on the first attempt don't call back. If they can't reach you, they move on."

– AutoServiceWorld.com

30%

of calls go unanswered at shops

– AutoServiceWorld.com

$260+

average income for a service booking

– RatchetAndWrench.com

89%

of callers hang up within 5 minutes

– AutoServiceWorld.com

35%

of booking requests occur after hours

– Auto-Shift.com

33%

of calls lead to a booking or sale

– CallSource.com
Your Shop, Elated

Every Call Answered,
Every Time.

Before you've had only two choices — hire more staff or let calls go unanswered.

Today, natural and lifelike AI can answer every call professionally, turning what was a challenge into the strength that grows new business.

Every Call Answered

Your phone rings, expert help picks up every time. Simple as that, 24/7, no exceptions.

More Bookings, Less Work

Calls turn into appointments. Questions get answered. Sales happen automatically.

Your Team, In The Shop

No more splitting attention. Your team can focus on the work right in front of them.

Every Call a Great Experience

Customers get a friendly voice instantly. No waiting, no phone trees, no frustration.

Everything Handled Right

From quick questions to complex quotes, every call gets the attention it deserves.

Auto Smart, Shop Trained

Auto expertise meets your shop's approach. Learns fast, and improves with each call.

Flexes With Your Business

Handle overflow, after hours, or all calls — you control what works best for your shop.

The Phone System
That Thinks

01

Real Conversations, Not Robot Talk

Understands questions and handles interruptions naturally. No awkward pauses or robotic responses.

02

Always Available, at Any Scale

Can handle unlimited calls, any time day or night. You decide when it helps – overflow, after hours, or all day.

03

Works Seamlessly With Your Shop's Tools

Books appointments, checks inventory, and quotes pricing using your current systems. No new tools to learn.

04

Knows What Every Call Needs

Handles routine calls automatically and transfers special requests to your team with full call context.

05

Spots Customer Patterns & Opportunities

Reveals which services are in demand, peak call times, and what opportunities you may be missing.

06

Trains Like Your Best, and Keeps Getting Better

Quickly trains on your shop's specific practices and keeps improving with every customer interaction.

Running a shop without computers sounds crazy today. Soon, the same will be true for AI.

Hear It First-Hand Now

The AI that Speaks Auto Shop

Try Elated yourself live – and hear examples of shop conversations in action. From quick questions to complex quotes, experience natural, professional service.

Hear For Yourself

Or Call435-280-4881

Ask Anything You'd Like

  • “How soon could you check my engine light?”
  • “What tires are best for my 2020 Ford F-150?”
  • “How late are you open today?”
  • “What does your inspection include?”

Shop Examples

Booking Appointments

Determines ideal appointment time.

After-Hours Support

Provide help when shop is closed.

Recommending Products

Understands customer preferences.

Live Team Handoff

Smartly escalates to in-person team.

Does It
Feel Weird?

Unlike the clunky systems of the past, Elated creates an experience customers prefer.

Heart

Life-Like Conversations

Understands customer needs naturally - no menu mazes or shouting "Operator!"

Badge Check

Honest & Transparent

Greets customers as an automated assistant - no tricks, just faster service.

Square Check

Gets Things Done

Books appointments, answers questions, knows when to bring in the team.

"Our customers don't care that it's automated help, they love they got an appointment booked in 90 seconds without waiting on hold."
– Davis Tire Center

Zero Setup, Immediate Impact

Starts Just Like
a New Employee

  1. 1Share shop procedures and details
  2. 2We handle the technical setup
  3. 3Start answering calls in 48 hours

Tuned Specifically
For Your Shop

  • Knows your services and availability
  • Connected to inventory and pricing
  • Follows shop's style and procedures

Quickly Adapts to
Changing Needs

  • Handle the busy periods
  • Capture leads when closed
  • Fully free team for shop work

Elated Works With The Tools You Already Use

Elated connects seamlessly with your existing phone system and shop tools. No need to change how you work — it adapts to you.

It uses the same tools your staff does to schedule appointments, check inventory, and provide accurate information to customers.

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And more...

Find Missing Signals

Turn Every Call Into an Opportunity

Every customer call holds untapped insights.

Elated automatically captures these signals to reveal what's happening across your business – and how to take advantage of every opportunity.

A Complete 360° View

  • Uncover patterns and trends across all calls
  • Connect leads to appointment bookings
  • See which calls convert or need follow-up
  • Access full call details when you need

Uncover Customers Needs

  • Know which services customers ask for most
  • Spot seasonal trends before they hit
  • See what customers want that you don't offer
  • Know the competitors customers mention most

Boost Store Profits

  • Know how many calls become bookings
  • Identify missed opportunities for follow-up
  • Pinpoint which services convert calls best
  • Measure real revenue impact across calls

Optimize Shop Operations

  • Match staffing to real-world demand
  • Find and fix common complaints
  • Make decisions with real data, not guesswork
  • 360° view across calls to inform choices

Your phones hold a goldmine of untapped insights.

With Elated, you can uncover these and turn them into business growth.

Why Shops
Choose Elated

Generic solutions won't cut it. Elated stands apart as the choice that can deliver what others can’t – built specifically for shops that refuse to settle for average results.

Custom-Built
for Auto Shops

Purpose-built for auto shops – not a generic one-size-fits-all tool.

Ready
Out of the Box

Handles calls professionally from day one with no technical overhead.

Makes Your
Team Stronger

Frees staff for high-value shop work, involving them as needed.

Dedicated,
Real Support

A dedicated rep to keep everything fine-tuned – no support tickets.

Simple,
Predictable Pricing

Pay for calls, not confusing per-minute rates or hidden fees.

Constantly Learning
and Improving

Gets better with every conversation, seamlessly learning and improving.

Honest Pricing

Pay For Results, Not Minutes

Your phone rings. A customer needs help. Every call can be worth hundreds of dollars – if someone can answer it in time.

No Setup Fees. No Contracts. No Surprises.

  • Zero costs to get started – no setup or onboarding fees.
  • Month-to-month service – with no contracts or commitments.
  • Transparent, up-front pricing – no hidden fees or surprises.

What Counts as a Call?

  • Only calls over 30 seconds count.
  • We filter spam calls automatically.
  • Transfers to your team? Still just one call.

What If We Need More Calls?

  • All unused calls rollover and never expire.
  • When things get busy, add calls in blocks of 50 for $149.
  • Consistently busy? Ask about our discounted bulk plans.

One Simple,
All-Inclusive Plan

$499/ mo per shop

  • No calls missed, 24/7/365
  • Every feature included – no tiers or upsells
  • 150 calls monthly – unused calls rollover
  • Unlimited simultaneous calls – no busy signals
  • Always ready – you decide when it steps in
  • Dedicated support – just a message away

No credit card required. No commitment.

The Receptionist That Pays For Itself

The average booking brings in over $260 in revenue, and a tire order can rack up over $880. Yet 30% of calls go unanswered, and 68% of those callers won't try again — they'll call your competitor instead. Missing just 4 of these bookings a week can cost you $5,000+ in lost income – every month.

Per-Call Pricing Measures What Matters

Unlike options that charge by the minute, Elated gives customers the attention they deserve without watching the clock. No rushing important conversations with leads. No confusing minute calculations for you. Just straightforward pricing based on real customer opportunities.

The Full Math Adds Up

A new customer service rep can cost $3,000+ per month, only handle one call at a time, and works limited hours. Elated can handle unlimited simultaneous calls, 24/7, every day of the year — for less than 15% the cost of adding a new frontline receptionist.

Test Drive
with Zero-Risk

Every unanswered call costs your shop money. Start transforming missed calls into booked appointments today.

No contracts to sign. No credit card required. Just amazingly better phone service for your shop.

Try Elated Risk-Free

Try 50 Calls On Us  –  For Free

  • See it handle real customer calls
  • Full access to all features
  • No credit card needed
  • No contract or commitment

Simple 3-Step Setup

  1. 1

    Share your shop's details

    Services, hours, scheduling

  2. 2

    We handle technical setup

    Works with existing phones

  3. 3

    Begin capturing calls

    Normally within 48 hours

Getting started with Elated takes days, not weeks. No new hardware. No complicated integrations. Just professional service from day one.

Have Questions?

Talk directly with our team –

No sales pressure. Just straight answers.

Common Questions (FAQs)

Getting Started

How long does setup take?
Running within 48 hours. We handle all technical setup for you.
Do I need to change my phone system?
No changes needed. Works with your current phones, no new hardware.
What will I need to provide?
Basic info like services, hours, and how you schedule appointments.
Can I try before committing?
Test with 50 free calls, no credit card or commitment required.

How It Works

Does it say it's AI?
Greets as an automated assistant that sounds life-like and natural.
What happens with complex questions?
When needed, transfers to your team with full conversation context.
Can it actually book appointments?
Yes, can integrate with your scheduling system to book directly.
How does it handle quotes?
Connect to your inventory system for accurate, real-time quotes.

Real-World Impact

What do customers think about it?
Customers love getting immediate help with no wait time, 24/7.
What about my current front desk staff?
They are freed for higher-value work that needs hands-on expertise.
Can it work part-time?
Configure for after-hours, overflow, or all calls — your choice.
How can I measure results?
Track converted appointments, quotes, and follow-up opportunities.

Billing & Support

What counts as a billable call?
Only calls over 30 seconds. Wrong numbers and spam don't count.
What if we need more calls?
Any unused calls roll over. Need more? Add 50 calls for $149 anytime.
Who do I contact for help?
A dedicated account rep available by phone, text, or email.
How do I update my information or tools?
Tell us what's changed and we'll handle all technical updates.

Have Questions?

Direct Line to Our Team

Call / Text801-251-6872

Emailteam@elated.ai

Hours8am - 6pm Mountain, Monday - Friday

The Experts in AI + The Auto Shop Business

Built by a team with cutting-edge AI expertise and 25+ years in auto shops and repair centers. Combining auto know-how + the latest in AI to solve real shop needs.

We never sell or share your customer data. We're here to make your shop run better, not complicate it.